Hello, ______. My name is Josh Boepple, and I am a part of a Usability Testing Class. How is your day going? Were you able to log on ok to the meeting?
Thank you for particpating in my study. I am conducting a usability test of a website for a home improvement store called Home Depot. For the next 30 minutes, I will ask you a series of tasks and ask you for your impressions of the site. I am not testing you during this time, I am testing the website to see how it functions.
During the set of tasks I will ask, I am interested in how you do things. Not just what you are doing, but how you are thinking about it and your reaction to the site. If something catches your eye or even if you get frustrated during the tasks, I want to know that. I will also ask that you share your screen so I can see how you do things. Whatever thoughts are running through your head as you do a task, I want to hear it.